Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1โ€“3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

We offer the following shipping options:

Shipping Method Estimated Delivery Time Price
Standard Shipping 7โ€“14 business days Free
Express Shipping 1โ€“2 business days $9.99

Delivery times may vary depending on your location and customs delays.

International Shipping

We currently offer international shipping to the following countries:
Australia, U.S.A and 25 other countries

Shipping charges for your order will be calculated and displayed at checkout.

Note: International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.

Order Tracking

You will receive a tracking number via email once your order has shipped. Please allow 24โ€“48 hours for tracking information to become available.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us as soon as possible at Astarzbiography@gmail.com with your order number and a photo (if applicable). We will work to resolve the issue quickly.