Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

We offer the following shipping options:

Shipping Method Estimated Delivery Time Price
Standard Shipping 7–14 business days Free
Express Shipping 1–2 business days $9.99

Delivery times may vary depending on your location and customs delays.

International Shipping

We currently offer international shipping to the following countries:
Australia, U.S.A and 25 other countries

Shipping charges for your order will be calculated and displayed at checkout.

Note: International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.

Order Tracking

You will receive a tracking number via email once your order has shipped. Please allow 24–48 hours for tracking information to become available.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us as soon as possible at Astarzbiography@gmail.com with your order number and a photo (if applicable). We will work to resolve the issue quickly.